Shipping policy

Thank you for shopping with Ivory Petals. We are committed to delivering your crafting supplies safely and efficiently.

Processing Time

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may vary during holidays, sales periods, or high-demand seasons.

Estimated delivery times:

Please note that delivery times are estimates and may vary depending on customs processing, carrier delays, or local postal services.

Shipping fees are calculated at checkout based on destination and selected shipping method.

Free shipping promotions may be offered periodically and are subject to specific terms.

Once your order has been shipped, tracking information will be sent to your email address when available.

Please allow several days for tracking updates to appear.

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.

Ivory Petals is not responsible for delays caused by customs clearance procedures.

If your package appears delayed or lost, please contact us and we will do our best to assist you.

We are not responsible for delays caused by:

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may require additional shipping fees for reshipment.

IvoryPetals.online
1800 Bowen Rd Nanaimo BC V9S 5W4, Canada
Phone: +1 250 714-6426
Email: support@ivorypetals.online